Last Updated: August 10, 2026

1. Who We Are

Our website address is: https://runtxforklift.com. RUNTX Machinery is a specialized global manufacturer and exporter of high-performance forklifts and material handling equipment.

2. Information We Collect

We collect personal and business information only when necessary to process your inquiries and provide machinery solutions:

• Inquiry & Business Details: When you submit a quote request, contact form, or communicate via WhatsApp, we collect details such as your name, corporate email address, phone number, company name, country, and specific equipment requirements.
• Automated Technical Data: When you browse our site, we automatically collect technical information including your IP address, browser type, operating system, referring URLs, and page navigation patterns.

3. How We Use Your Information

We use the collected data strictly for legitimate B2B commercial purposes:

• Processing equipment inquiries, generating official price quotes, and providing technical support.
• Communicating regarding order processing, factory inspection reports, and international freight logistics.
• Analyzing website traffic and user engagement to optimize our online product catalog and user experience.

4. Cookies and Tracking Technologies

We use standard cookies and similar tracking technologies to enhance site functionality:

• Essential Cookies: Required for basic site navigation and operational stability.
• Analytics Cookies: Third-party performance tools (such as Google Analytics) help us understand how international buyers interact with our equipment pages. You can choose to disable or block cookies through your individual browser settings at any time.

5. Third-Party Services & Data Sharing

We do not sell, trade, or rent your business or personal information to third parties. Data may only be shared with trusted service partners under strict confidentiality agreements to facilitate our operations:

• Web analytics and advertising services (e.g., Google Analytics).
• Communication platforms (e.g., WhatsApp API integration).
• Freight forwarders and shipping lines (solely for coordinating equipment delivery).

6. Data Security & Retention

• Security: We employ industry-standard SSL (Secure Sockets Layer) encryption to protect all data transmitted between your browser and our website server.
• Retention: Business inquiry data and transaction records are retained for as long as necessary to maintain ongoing customer relations and comply with international commercial and tax obligations.

7. Your Rights Over Your Data

You have the right to request access to, correction of, or complete deletion of any personal contact information we hold about you. This does not include any administrative, legal, or security data we are required to retain for legitimate business auditing.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to manage your contact data, please reach out to our business team:

• Website: https://runtxforklift.com
• Official Inquiry Email: sales@runtxforklift.com